1301 Wilson Drive 

West Chester, PA 19380

8:30am - 5:00pm EST

Please use the form below if you have any questions or concerns regarding our products.

  • Where can I purchase the Flavia system for my office?

    For smaller offices and conference rooms you may purchase your Flavia brewer from our online retailers.

    For larger offices, all of our brewers and drinks are available through our distributor partners, who can help you select the brewer and drink selection that best suits your needs. To learn more about ordering through our distributor partners, please fill out the demonstration form and you will be contacted to discuss options and next steps.

  • Are your Freshpacks recyclable?

    Yes! However, our Freshpacks cannot be recycled through regular recycling programs because some components of our packs are not recyclable.

    Instead, we have a program in place called Recycle Your Freshpacks, which reuses the Freshpacks returned by your office to create new products made from post-customer recycled content.

  • Are your products Kosher certified?

    Yes. All of our drinks are Kosher certified. The letters “KLBD” located on the back of all the Freshpacks indicate this certification.

  • Are there hazelnuts in the Alterra hazelnut coffee?

    No. We use a combination of naturally and artificially flavored vanilla and caramel powder to create the Hazelnut flavor. No actual nuts are used.

  • What’s in the coffee?

    Most of our coffees are simply 100% roasted whole bean coffee. You can find out more information about each individual drink by clicking the “learn more” button below each product.